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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brian Rush

October 23, 2024

5  out of  5
rating by Brian Rush
"Excellent customer service. Brittany answered all of my questions about policies and coverages. Such a delightful group of people to deal with. I highly recommend them for all of your insurance needs."
We responded:
"Thank you Brian! We are excited for you to be part of the Rachel Abbott State Farm family. If you ever need us we are just a call or text away! "
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Sam Green

September 20, 2024

5  out of  5
rating by Sam Green
"Explained policies very well and each detail of coverage. Highly Recommend."
We responded:
"Thank you!! We are happy we could help you and look forward to helping you! 😀"
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Maneisha Booker

September 13, 2024

5  out of  5
rating by Maneisha Booker
"Where do I start ? I remember like it was yesterday.I was out shopping for Auto insurance,and came across “This specific office…The staff is Really,Friendly,Humble very Professional,Mrs.Rachel,Mrs.Megan & Mrs.Brittany..They always go to the extreme to help.I couldn’t pick a better set of Professional individuals to Purchase Insurance with.Their always patient.,Always have an answer for each question,Their Affordable,Reliable and Awesome..if I could shop at one place and buy everything,it would be with these Guys..Thank you all always.May God continue to bless you All abundantly!"
We responded:
"Wow! Thank you so much Maneisha!! We do our best to give everyone the best service we can! We appreciate you choosing us to be your insurance agent and look forward to helping you for many years to come! Your kind words mean so much to us!"
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Ebony Spencer

August 2, 2024

5  out of  5
rating by Ebony Spencer
"Brittany was awesome helping me. I highly recommend"
We responded:
"Thank you Ebony! We are so glad you chose us! We are here for you if you ever need us by phone, text, email or in person. Welcome to Rachel Abbott State Farm!"
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JamesJen Burdo

July 23, 2024

5  out of  5
rating by JamesJen Burdo
"We recently switched to Rachel Abbot and worked with Brittany. She was a pleasure to work with and very responsive and patient with us as we navigated a move from another state. So happy to have found this office!"
We responded:
"Thank you for taking time to leave us a review! We look forward to taking care of your insurance needs and helping you when you need us! Call, text or email us if you need to reach us."
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Yohanna

July 16, 2024

5  out of  5
rating by Yohanna
"Megan is so professional and knowledgeable. I had issues with a previous auto insurance and dealing with high payments that made no sense. I originally reached out for home owners insurance because my dad referred me to them but then I inquired about auto insurance. I am saving a lot by switching over to state farm. Megan has responded to all of my questions in such a timely manner and I appreciate that. I thank her for all her help and patience with me. Good customer service is so important to me and I am glad I am now with state farm!"
We responded:
"Thank you so much Yohanna!! We are so glad your dad referred you to us and you had an amazing experience! We love helping people like you every day and look forward to being here if and when you need us 🙂"
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S R

June 18, 2024

5  out of  5
rating by S R
"I love my new insurance. Brittany made sure I got the best deal. I am the type who tries not to brag about matters but when it comes to their services, they have a variety of ways they keep in contact with you. I love them! Give them a call today if you find your insurance is too costly. I love State Farm!"
We responded:
"Thank you! We love Brittany! Everyone at our Rachel Abbott Stat Farm is here to help you. We are glad you chose us. Call, text, email or stop in any time. "
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Melissa Seamon

June 4, 2024

5  out of  5
rating by Melissa Seamon
"Megan was such a pleasure to work with! Very easy to talk to, answered all our question, very patient and very prompt with getting back to you! If you need insurance or quotes she's your lady!"
We responded:
"Thank you Melissa! We are so glad you chose us for your insurance. Megan is awesome and we are so lucky to have her. We look forward to helping you as you need us. "
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Michael Walters

June 1, 2024

5  out of  5
rating by Michael Walters
"This office is always willing to help me when I misunderstand something or walk me through steps with my insurance to make sure it does what I need it to for me. Megan always answers my calls and emails to make sure my family and I are cared for."
We responded:
"Thank you for such a kind review! We are glad we are here for you and will do everything we can to continue to provide you with a great experience. Megan is a wonderful member of our team and we are so lucky to have her! "
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Jessica

May 30, 2024

5  out of  5
rating by Jessica
"Happy to have acquired insurance coverage here, specifically with the help of Megan. She is patient and a clear communicator who made the process quick and seamless and has helped me resolve an issue I encountered elsewhere. She is also so kind!"
We responded:
"Thank you Jessica! Megan is awesome! We are glad you chose us to help you with your insurance. We are here if you need us! Welcome to Rachel Abbott State Farm! "
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David Porter

May 23, 2024

5  out of  5
rating by David Porter
"Rachel Abbott is a great , patient and understanding agent, I recommend her to anyone interested in State Farm, she was the best agent I have dealt with on my journey to insurance coverage….thanks Rachel for the great affordable rates you offered me"
We responded:
"Thank you James! We are so glad you chose us! We truly appreciate the heartfelt compliment! "
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Andre Lowe

April 17, 2024

5  out of  5
rating by Andre Lowe
"Brittany was quick, efficient, and diligent. Also extremely courteous….I’m happy she was able to accommodate me because I did the whole transaction while at work! Thank you to her and Miss Abbott for helping me out !"
We responded:
"Welcome to Rachel Abbott State Farm! We are excited to take care of you and I’m so glad we made starting your policies here an easy process! We are all here to help you anytime you need us."
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google aayat

April 17, 2024

5  out of  5
rating by google aayat
"Excellent service"
We responded:
"Thank you! We appreciate your feedback and look forward to helping you in the future! "
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Steve Shore

April 8, 2024

5  out of  5
rating by Steve Shore
"We worked with Brittany King Ching on our auto and home policy. She was great matching our needs with the right policy. She kept us informed throughout the whole process. We certainly recommend her."
We responded:
"We are happy to have you at our office in Lewisville, NC, Steve! All of us in the office look forward to helping you now and in the future!! Thank you for taking time to share your experience. "
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Destinee

March 9, 2024

5  out of  5
rating by Destinee
"I just wanted to thank State Farm again for the awesome care, consideration and of course the awesome coverage I have with your company. I want to commend Brittany for her excellent follow-up and help in getting my insurance policy active. Brittany made the entire process easy and I didn’t feel the normal stress I encounter when looking for good/reliable insurance policies. I would 10/10 recommend!"
We responded:
"Wow thank you Destinee! We are so glad you chose us to help you with your insurance! Brittany is a kind and knowledgeable agent. We all look forward to taking care of you and your insurance needs in the future. Welcome to Rachel Abbott State Farm!"
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Sam Pope

March 7, 2024

5  out of  5
rating by Sam Pope
"Megan Jones was a pleasure to work with. She answered all my questions and was able to exceed all my expectations on what I was trying to accomplish and was able to do it in a prompt and professional manner!! Thanks Megan, Sam Pope"
We responded:
"Thank you Sam! Megan is wonderful and we are lucky to have her. Please reach out anytime you have a question or need help. We are your good neighbor in Lewisville, NC! "
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David Sandlin

March 1, 2024

5  out of  5
rating by David Sandlin
"My experience was awesome. Everything about my policy was explained in detail and I would highly recommend State Farm to anyone. Especially this person and office."
We responded:
"Thank you David! We really appreciate you taking time to share your great experience! Reach out to us anytime! We are here for you if you need us! "
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Marie Gipp

February 28, 2024

5  out of  5
rating by Marie Gipp
"Oh my what a great experience I just had with Megan from Rachel Abbout state farm she was so patient and courtesous in this day n time you do take notice Thank u"
We responded:
"Megan is fantastic! We are so lucky to have her. Thank you for taking time to leave us such a wonderful review. We are glad you are a part of our office and State Farm. "
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Freddie Hubble

February 13, 2024

5  out of  5
rating by Freddie Hubble
"Very pleased with the professional and friendly service that I am offered by everyone at Rachel Abbott Insurance. It's a pleasure to have my insurance needs covered by Brittany."
We responded:
"Thank you Freddie! We appreciate you and look forward to helping you with the your insurance needs as time goes on! Brittany does an awesome job and we are so lucky to have her."
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Mary Summerlin

February 3, 2024

5  out of  5
rating by Mary Summerlin
"I thoroughly enjoy having state farm as my insurance carrier, I always have excellent customer service and the staff is friendly and courteous and help me when I call and need help I want to thank Meagan for all the help she has given me she's very professional and kind .I like to thank all the wonderful staff at Rachel abotts state farm for the great service you all give"
We responded:
"Thank you so much Mary! Megan does a wonderful job and we are lucky to have her. We love taking care of our customers and feel lucky to have customers as great as you to help everyday."
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Norma newton

January 31, 2024

5  out of  5
rating by Norma newton
"We have been with Nationwide for 43 years. This year we decided to seek insurance coverage options. A recommendation reference was mentioned to us for State farm. I can't adequately put into words how happy we are with Brittany King Ching. She was absolutely professional but as well personable. She explained our new coverage in terms that we could understand, and was diligent to respond to my emails, calls. This is what we have been lacking in previous years with Nationwide. Looking so very forward to working with State Farm and our new team for years to come. Norma Newton"
We responded:
"Thank you Norma! We are so glad you chose us to help you with your insurance! Brittany does an amazing job and we are lucky to have her. Call, text or email us anytime you have questions or need help. We are excited to be your Good Neighbor Agency! "
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Jason Williams

January 19, 2024

5  out of  5
rating by Jason Williams
"Brittany, was outstanding by far the best agent I have ever worked with. Great job!"
We responded:
"What a wonderful compliment! Thank you Jason for taking time to leave us a review! We are so glad you chose us to help you with your insurance and look forward to helping you in the future."
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Lionel Smith

January 16, 2024

4  out of  5
rating by Lionel Smith
"To whom this may concern just writing this review for Brittany she help me with finding a good rate that was perfect for me. She was very helpful and professional. I am looking forward to working with her again I am very excited about starting this new insurance. Thank you so much ❤️"
We responded:
"Thank you Lionel!! We are so glad you chose us to help you with your insurance! Brittany and the rest of our team are here to help anytime. Give us a call or text us if you ever need us! "
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Deb Flaherty

October 18, 2023

5  out of  5
rating by Deb Flaherty
"Excellent customer service. Informed and friendly advocates."
We responded:
"Thanks so much for taking time to leave us compliments!! We appreciate you and hope we continue to serve you with great service for years to come! Thank you for being a part of Rachel Abbott State Farm!"
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Joanna Holt

August 25, 2023

5  out of  5
rating by Joanna Holt
"Called to get a quote knowing beforehand there was no way they could beat our current premiums. I was SO wrong! Brittany managed to save us money on both our home and auto! We highly recommend Rachel Abbott with State Farm in Lewisville. Definitely give them a call today!"
We responded:
"Thanks Joanna!! We are so glad we could help you get a better deal! We look forward to helping you as your agent if you ever need us! "