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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cory Albright

October 2, 2025

5  out of  5
rating by Cory Albright
"Mrs Abbott is great, she explains all coverage options. Makes sure you are informed and covered for any and all situations. Whether home, auto, rental or commercial she will have you covered!"
We responded:
"Thanks Cory! I appreciate you taking time to leave us a review on your experience! "
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Darlene Schroeder

September 26, 2025

5  out of  5
rating by Darlene Schroeder
"I love working with Brittney and Megan. It’s like having a conversation with my sister. They communicate clearly and are warm and personable. I know that they are very busy but never make me feel like an intrusion, no matter how many times I ask questions. I love to give 5 stars for great service- it becoming as rare as ‘hens teeth’! 🤣"
We responded:
"Thank you Darlene! We are so honored you chose us to help you with your insurance needs! You are wonderful and we love helping people just like you. 😀"
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Kim Robinson

September 26, 2025

5  out of  5
rating by Kim Robinson
"Brittany with State Farm Insurance in Lewisville, NC was a pleasure to work with to change my auto and rental policies. I emailed the office on the best times for someone to call me back so I could discuss new policies. Brittany texted me first, then called me that same afternoon. She listened to my needs, gave advice when asked, and explained all the parts of the policy. Brittany was professional, kind, flexible, and a true pleasure to work with. I’m at ease and happy with my new choice of insurance company. Thank you Brittany!"
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Alisha Hester

September 15, 2025

5  out of  5
rating by Alisha Hester
"Brittany was a big help to me today! I really appreciate her patience with helping me with my car insurance!"
We responded:
"Welcome to Rachel Abbott State Farm! We are looking forward to helping you as you need us! Brittany is wonderful. We are glad you love her as much as we do. Thank you for choosing us!! "
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Gail hastings

September 7, 2025

5  out of  5
rating by Gail hastings
"Actually I saved half of what I was paying from Stillwater home insurance. The agent Rachel Abbott was professional and outstanding with helping me switch over with my mortgage company to State Farm. I'm so happy"
We responded:
"Giving you a great value is what we shoot for. Thank you for taking time to speak with us and letting us handle your insurance! You aren’t just a number at our office. We will get to know you and look forward to creating a great relationship with you. "
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Anthony Shuford

September 4, 2025

5  out of  5
rating by Anthony Shuford
"I have been with Rachel Abbott for 5 years. She and her staff have always been kind and professional. Brittany has gone to bat for me on several occasions and is so respectful and sincerely helpful. If you are looking for insurance agents, they’re all around, but if you actually are concerned about how you’re treated and helped you should definitely try Rachel Abbott and her Awesome staff! Thanks Rachel and Brittany!!!"
We responded:
"We are so glad to be your agent and give you a great value! Welcome to Rachel Abbott State Farm and thank you so much for your kinds words!"
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Victor Harris

September 4, 2025

5  out of  5
rating by Victor Harris
"Great services. Thank you for your help"
We responded:
"Thank you victor! We are always here if you have any questions or need us. "
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Tamara Shepherd

September 4, 2025

5  out of  5
rating by Tamara Shepherd
"Great from beginning to end with Brittany"
We responded:
"Thanks for leaving us a review Tamara! Call, click, text or stop by our office if you ever need us. 😄"
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J

August 29, 2025

5  out of  5
rating by J
"Megan was a great help today and the office has been awesome from getting initial quotes on Auto and Homeowners 6 months ago to renewal now."
We responded:
"Thank you for being part of our agency! Your kind words mean so much to us! We all work very hard to be as helpful and courteous as possible. We appreciate you! "
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Matt Blackwell

August 27, 2025

5  out of  5
rating by Matt Blackwell
"Megan is the most helpful agent I have dealt with!! Always available to answer my questions and extremely polite, a pleasure to deal with!!"
We responded:
"Thank you for taking time to leave us a review! We are glad you chose us and we hope we can help you for many years to come! "
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jenna butz

August 26, 2025

5  out of  5
rating by jenna butz
"I love this agency. Megan is incredible!!"
We responded:
"Wow, Such a wonderful compliment! Thank you for your 5-star review! We love helping you too Jenna! Megan is amazing and we are SO lucky to have her. "
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Logan Saunders

August 20, 2025

5  out of  5
rating by Logan Saunders
"Had some issues with my renters insurance and Megan Jones was such a huge help. It was also delt with in such a timely manner. All the work was done on their end and everything got fixed. Could not recommend them enough."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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LeShaun Southerland

August 15, 2025

5  out of  5
rating by LeShaun Southerland
"My experience with my State Farm agent is always an awesome experience. Very pleasant, helpful and kind. Megan is always helpful and very understanding toward my needs. I recommend them to anyone looking for a new insurance agent."
We responded:
"Thank you for choosing us! We take great pride in our customer service and genuinely care about each one of our customers! Megan is wonderful. We are so lucky to have her in our office. "
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Jordan Robertson

July 28, 2025

5  out of  5
rating by Jordan Robertson
"Very smooth process getting signed up with new insurance. Way better deal than my previous insurance for great coverage. Brittany made everything very easy."
We responded:
"It’s wonderful to hear we got you a better deal! It’s our goal to give great service and cover what matters to you most all while getting you a great price. Brittany is wonderful too! "
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Lindsay M

July 25, 2025

5  out of  5
rating by Lindsay M
"I have been using Rachel's services for the past four years. We transferred our policy to her when we moved out of California. I've always been a big fan of State Farm. They really do take care of their customers when you need them. Dealing with claims are a pleasant and simple process. Rachel has been extremely competent, responsive, and very helpful for all of my insurance needs. Her associate Megan has also been really wonderful, detail-oriented and provides excellent customer service. It's very easy to get a hold of them when you need them. I highly recommend this team's services."
We responded:
"Thank you Lindsey for so many compliments in your review! We have loved getting to know you and helping you and your family over the years. Helping people like you is what we love most about our job!"
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Nicole Turnage

July 25, 2025

5  out of  5
rating by Nicole Turnage
"Each individual that works for Rachel is very helpful and quick with their responses. Rachel is someone who is always there for you when you need to discuss or question anything. Very friendly and respectful staff."
We responded:
"Thank you Nicole for leaving us such a thoughtful review! We always do our best to give top-notch customer service and we love hearing feedback from our customers. We really love our customers and are grateful for you as we know you have so many choices for your insurance. Thank you for choosing us! ♥️"
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rl patterson

June 26, 2025

5  out of  5
rating by rl patterson
"Very Good Service and Staff very nice to work with !"
We responded:
"Thank you! We appreciate your business and your review! Thanks for choosing us for your insurance! 😀"
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Crystal Williamson

June 24, 2025

5  out of  5
rating by Crystal Williamson
"I enjoy talking to every single 1 f them that helps me out w my insurance needs. They r wonderful people too talk too. Megan really helped me out w everything She answer all my questions. I greatly appreciate everything. I would recommend everyone to go to State Farm f their insurance needs."
We responded:
"Thank you Crystal! We have loved getting to know you and helping you over the years! Thank you so much for taking time to leave us a review. It means so much to us ☺️"
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Erin Boggess

June 6, 2025

5  out of  5
rating by Erin Boggess
"Megan was incredibly helpful in helping me organize all our policies and get our billing squared away. Insurance can be confusing and Megan was patient, friendly and made my experience better than expected!"
We responded:
"Thank you Erin! We appreciate you and your family as our customers and thank you for taking time to leave us a review! We are happy to help any time you need us with things big and small 😀"
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johnny leonard

June 5, 2025

5  out of  5
rating by johnny leonard
"A hail storm had damaged our roof on the house and dented my vehicle In the driveway. I called and filed a claim, and pretty quickly I was put in touch with an adjuster.. Everything up to that point was moving smoothly until I didn’t hear anything back from my adjuster for several days with no response… I contacted Rachel and told her about my situation with the adjuster, and the very same day I received a phone call from another adjuster. I just want to thank you Rachel for your help in the matter and for your Quick response."
We responded:
"I am so glad I could be there for you! Anytime you need us, my team and I we will do anything we can to help you. Thank you for Sharing your experience and for being a valued customer at Rachel Abbott State Farm! "
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Felicia Nycole

May 22, 2025

5  out of  5
rating by Felicia Nycole
"They are so nice. I have recommended them to multiple people and will continue to recommend them! If I could do over 5 stars I would they even contacted me after I had already done my policy for an update and to help me get a better car insurance policy not just a renters insurance policy so definitely recommend"
We responded:
"We are happy to take care of you Felicia! We are here whenever you need us. Call, text, email or come see us anytime. Thank you for the compliment and for choosing us! 🙂"
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Savannah Graham

May 22, 2025

5  out of  5
rating by Savannah Graham
"10/10 A friend of mine recommended them specifically and I’m so glad I went with them, Brittany was amazing. I’m very new at purchasing my own insurance and she was so patient and understanding a very thorough and walked me through everything, When it came to getting the Right policy for me and my partners car. Couldn’t recommend them enough."
We responded:
"Welcome to the Rachel Abbott State Farm family! Brittany is a wonderful part of our team. Thank you for leaving us a review! We are ready to help if and when you need us. "
Profile photo of Felicia Allen

Felicia Allen

May 22, 2025

5  out of  5
rating by Felicia Allen
"My husband is the one who called to get quotes for auto from state farm. It was the best decision. The ladies that work in the office are very helpful, nice, and hardworking. Seems like customer service is dead in some companies but NOT this one. There is not a time I called I didn't get exceptional service."
We responded:
"We take great pride in the service we provide and your compliment means so much to us! Thank you for allowing us to quote your insurance coverage and let us help you with some of your most important assets! We look forward to building a great relationship with you in the future. "
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Christina Waller

April 10, 2025

5  out of  5
rating by Christina Waller
"I really Was satisfied with the service and offers that she gave she was engaged offered things that could help me better and save money need more reps like her thank you guys for all your help. I’m truly satisfied."
We responded:
"That’s wonderful to hear Christina! We believe in options so you can pick what makes sense for you. Now that you are a part of our office, please reach out if you need anything at all. Thanks for taking time to share your experience! "
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Matt Learo

March 30, 2025

5  out of  5
rating by Matt Learo
"Rachel and her team are top notch. They care about you and your family and execute exceptional customer service!"
We responded:
"Thank you Matt! We love helping customers just like you. Your compliment means so much to us. We hope to help you for many years to come. "