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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Andre Lowe

April 17, 2024

5  out of  5 rating by Andre Lowe
"Brittany was quick, efficient, and diligent. Also extremely courteous….I’m happy she was able to accommodate me because I did the whole transaction while at work! Thank you to her and Miss Abbott for helping me out !"
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google aayat

April 17, 2024

5  out of  5 rating by google aayat
"Excellent service"
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Steve Shore

April 8, 2024

5  out of  5 rating by Steve Shore
"We worked with Brittany King Ching on our auto and home policy. She was great matching our needs with the right policy. She kept us informed throughout the whole process. We certainly recommend her."
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March 9, 2024

5  out of  5 rating by Destinee
"I just wanted to thank State Farm again for the awesome care, consideration and of course the awesome coverage I have with your company. I want to commend Brittany for her excellent follow-up and help in getting my insurance policy active. Brittany made the entire process easy and I didn’t feel the normal stress I encounter when looking for good/reliable insurance policies. I would 10/10 recommend!"
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Sam Pope

March 7, 2024

5  out of  5 rating by Sam Pope
"Megan Jones was a pleasure to work with. She answered all my questions and was able to exceed all my expectations on what I was trying to accomplish and was able to do it in a prompt and professional manner!! Thanks Megan, Sam Pope"
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David Sandlin

March 1, 2024

5  out of  5 rating by David Sandlin
"My experience was awesome. Everything about my policy was explained in detail and I would highly recommend State Farm to anyone. Especially this person and office."
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Marie Gipp

February 28, 2024

5  out of  5 rating by Marie Gipp
"Oh my what a great experience I just had with Megan from Rachel Abbout state farm she was so patient and courtesous in this day n time you do take notice Thank u"
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Freddie Hubble

February 13, 2024

5  out of  5 rating by Freddie Hubble
"Very pleased with the professional and friendly service that I am offered by everyone at Rachel Abbott Insurance. It's a pleasure to have my insurance needs covered by Brittany."
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Mary Summerlin

February 3, 2024

5  out of  5 rating by Mary Summerlin
"I thoroughly enjoy having state farm as my insurance carrier, I always have excellent customer service and the staff is friendly and courteous and help me when I call and need help I want to thank Meagan for all the help she has given me she's very professional and kind .I like to thank all the wonderful staff at Rachel abotts state farm for the great service you all give"
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Norma newton

January 31, 2024

5  out of  5 rating by Norma newton
"We have been with Nationwide for 43 years. This year we decided to seek insurance coverage options. A recommendation reference was mentioned to us for State farm. I can't adequately put into words how happy we are with Brittany King Ching. She was absolutely professional but as well personable. She explained our new coverage in terms that we could understand, and was diligent to respond to my emails, calls. This is what we have been lacking in previous years with Nationwide. Looking so very forward to working with State Farm and our new team for years to come. Norma Newton"
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Jason Williams

January 19, 2024

5  out of  5 rating by Jason Williams
"Brittany, was outstanding by far the best agent I have ever worked with. Great job!"
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Lionel Smith

January 16, 2024

4  out of  5 rating by Lionel Smith
"To whom this may concern just writing this review for Brittany she help me with finding a good rate that was perfect for me. She was very helpful and professional. I am looking forward to working with her again I am very excited about starting this new insurance. Thank you so much ❤️"
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Deb Flaherty

October 18, 2023

5  out of  5 rating by Deb Flaherty
"Excellent customer service. Informed and friendly advocates."
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Joanna Holt

August 25, 2023

5  out of  5 rating by Joanna Holt
"Called to get a quote knowing beforehand there was no way they could beat our current premiums. I was SO wrong! Brittany managed to save us money on both our home and auto! We highly recommend Rachel Abbott with State Farm in Lewisville. Definitely give them a call today!"
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Maneisha Booker

August 18, 2023

5  out of  5 rating by Maneisha Booker
"Where do I start ? I remember like it was yesterday.I was out shopping for Auto insurance,and came across “This specific office…The staff is Really,Friendly,Humble very Professional,and so understanding.if I could give them ,1,000 stars…I definitely would…Mrs.Rachel,Mrs.Courtney,and Mrs.Christina.And anyone I didn’t mention…This review is For you as well..These 3 I spoke with Guys are the best!I pray you all Keep Making memories and serving Your communities…Be Blessed❤️"
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Shawn Hill

August 16, 2023

5  out of  5 rating by Shawn Hill
"Cortney was incredible. She explained to me how all the coverage worked, asked me questions to see which coverage would work for me and provided input about how important it was to ensure that I had enough coverage. She also made great points on why I needed a stand alone life insurance policy versus just what my employer provides. Thank you Cortney for ensuring my family was insured enough and not leaving any stone unturned."
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Robert Boyd

August 7, 2023

5  out of  5 rating by Robert Boyd
"State Farm was exactly what I needed! Brittany and Rachel explained the aspects of my policy so well that I actual learned a few things lol. The decision to switch from my old insurance was definitely a no- brainer!! Go see them and let them help improve your coverage... you won't be disappointed. Thanks again ladies!!❤️"
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Daniel Hendrix

August 7, 2023

5  out of  5 rating by Daniel Hendrix
"I had the pleasure of working with Brittany. She was very professional and completed my quote very quickly."
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August 4, 2023

5  out of  5 rating by angela
"Ms. King Ching is so pleasant and knowledgeable about her job. I can tell she really loves her job."
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Charlie Cells

July 6, 2023

5  out of  5 rating by Charlie Cells
"Christina was a pleasure to work with. She was patient in answering all questions and in contacting me."
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LaShanda Crews

May 31, 2023

5  out of  5 rating by LaShanda Crews
"Great experience! I called to price rental insurance and was giving a great price! Plus sent a quote for auto insurance which is a better price than what I'm currently paying and has some additional coverage I'm not getting with my current carrier. I will be switching lol! Thanks a lot!!"
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Rebekah Califf

May 23, 2023

5  out of  5 rating by Rebekah Califf
"Rachel has always been a big help in everything we need! I would definitely recommend her to anyone who is looking for a new insurance agent!"
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Josh Blankenship

May 22, 2023

5  out of  5 rating by Josh Blankenship
"A+++ help and even saved me 30+ dollars monthly! Thank you"
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Dimitric Massey

May 11, 2023

5  out of  5 rating by Dimitric Massey
"Christina was a great help and took her time with explaining my discounts and making sure I had the best rate."
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Khiyree Mckey

April 27, 2023

5  out of  5 rating by Khiyree Mckey
"Very interactive great employee, hope to seek attention from her again"